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Contact enrichment API · Email and phone

Waterfall Enrichment API

Reach the people behind your target accounts. Find work emails and phone numbers across 15+ specialist data sources, then bring them into your CRM or product through one API.

Start free with 20 emails and 5 business-phone results.

Email + phone waterfall
Example lookup
InputProfessional profile + companyRequested: work email · business phone
Identity resolvedKnown person + company context
Ready
Source 01Email and phone unavailable
Continue
Source 02 finds the emailThe phone search continues
Email found
Source 07 finds the phoneBoth fields in one response
Phone found
Work email Returned
Business phone Returned
15+ sourcesone contact data network
Email + phonerequest either field or both
One APIfor your CRM and product
Start free20 emails + 5 business-phone results

Choose your fields

Email and phone. One API.

Look up a work email, a phone number or both. Each field has its own source route and result.

Work email

Email enrichment API

Find an available professional email address from a LinkedIn profile or a person’s name and company. Request email on its own or alongside the phone field.

See email request options
Business phone

Phone enrichment

Find an available phone number for the same professional. Phone coverage is checked separately, so a missing email does not prevent a phone result.

See phone request options

Person enrichment

Location, experience and professional background.

Build a fuller picture of a known professional. Start with a LinkedIn profile, a name and company, or a business email, and request the available profile alongside the contact details you need.

Explore the person enrichment API

Fields depend on the record and account access. Contact us for production profile access.

Location
The professional’s available city, region and country.
Professional headline
A short description of the person’s role and professional focus.
Work experience
Employers, roles, start and end dates, and current-role status where reported.
Education
Institutions, courses or qualifications, and dates where available.
Skills
Reported professional skills, returned as a list.

One product, two contact fields

A missing contact field can stall a qualified lead.

You have identified the account and the person you want to reach. Your team should not have to search several tools to find their contact details.

Waterfall enrichment checks data sources in sequence for the fields you need. If an eligible source has no email or phone, the search can continue. TargetWise brings the available results together so your team can move to the next conversation.

Already have an email? Find the missing phone.Request only what the record needs. Email and phone have separate usage rates within the same product.

Inputs and outputs

Start with the identifiers you already have.

Clearer person and company context helps distinguish between contacts with similar names.

Send

A supported person identifier

LinkedIn profile URLUse alone
First + last nameRequired together
Company name or domainWith a person name

Request the work email, business phone number or both.

Receive

One normalized response

Work emailReturned · unresolved
Business phoneReturned · unresolved
Role + employer contextWhere available

Unavailable fields remain explicit instead of being filled with guesses.

The contact waterfall

Give every requested field more than one chance.

Email and phone coverage rarely line up perfectly. One source can return a work email while another has the phone number. TargetWise searches each requested field separately and combines the results for the same professional.

  • Continue searching for a phone after the email is found
  • Stop searching a field when its result is accepted
  • Receive the available fields in one consistent response
  • Keep any missing information clearly identified
Read the waterfall method
Coverage modelSingle source vs. TargetWise waterfall
Single sourceYour search is limited to that provider.
  • Its available contact records
  • Its email and phone coverage
  • Another lookup to fill remaining gaps
TargetWiseAdditional sources can fill the gaps.
  • 15+ specialist sources available
  • Separate email and phone searches
  • One integration to maintain

Why teams use a waterfall

Keep your target accounts. Improve your contact coverage.

01

Recover missing contact details.

Keep working the people who fit your ideal customer profile. Check additional sources before marking a relevant lead as unreachable.

02

Build coverage across markets.

Providers differ by country, industry and role. A wider source network gives your team more places to look as your target market expands.

03

Maintain one enrichment connection.

Connect your system to TargetWise. Avoid building separate request formats, credentials and response mappings for each contact supplier.

Where it fits

Email and phone data for the workflows you already run.

TargetWise supplies the contact fields; your system decides what happens next.

CRM & revenue operations

Enrich leads as they arrive.

Trigger an API lookup from a new Salesforce or CRM lead. Write returned contact details back to the record and apply your routing rules.

Marketing operations

Ask less on your website form.

Use the relevant lookup to retrieve available details instead of asking visitors to type them. Enrich the submitted lead for follow-up.

Account-based sales

Find a way into the right accounts.

Select the decision-makers who fit your campaign, then request their missing emails or phones before handing the contacts to sales.

Software & AI teams

Build contact lookup into your workflow.

Use REST API in your application or MCP in an AI host to retrieve contact fields for a known professional when your workflow needs them.

Illustrative use cases

Two enterprise workflows to evaluate.

Illustrative scenarios show where the API could fit. They are not customer endorsements or measured TargetWise deployments.

Schneider Electric

Complete selected Salesforce records and enrich new leads automatically.

In a comparable Schneider Electric workflow, the API could request missing work emails and business phones when a known lead enters the CRM.

Read the Schneider Electric scenario

Amadeus

Reduce form friction and manual research behind new leads.

In a comparable Amadeus workflow, enrichment could add business context after a visitor or lead supplies an initial identifier.

Read the Amadeus scenario

Illustrative use cases only. Measure coverage, accuracy and commercial impact on your own representative records.

Delivery

Use the Waterfall Enrichment API in your workflow.

REST API

From a lead event to an enriched record.

Send a LinkedIn profile URL, or a name with a company. Select email, phone or both, then map the returned values into your CRM or application.

Follow the API quickstart
MCP

Contact data your agent can retrieve.

Connect TargetWise to a supported AI host. Let the agent request available contact details for a known professional and use the returned data in its workflow.

Build with TargetWise MCP
Request schema

One known person. Two explicit field switches.

Send this JSON body to POST /api/v1/contacts/enrich on your configured gateway. The identity below is fictional; use a real test record for your evaluation.

{
  "first_name": "Alex",
  "last_name": "Reed",
  "company_domain": "example.com",
  "include_email": true,
  "include_phone": true,
  "include_profile": false
}
Read the full input and response schemas
Response handling

Use the fields that came back.

status distinguishes matched, partial and not_found. Inspect data and unresolved_fields, then retain request_id for troubleshooting.

Phone results use phone_type: unknown. An available email is not an email-deliverability verification. Check those separately if your workflow requires them.

For lead enrichment, call the API when a record is created or assigned, then fill empty CRM fields from the returned values.

See the CRM data enrichment workflow

Start with your own leads

See what the waterfall adds to your list.

Try a sample from your target accounts. Check email and business-phone coverage separately, then choose a plan for the volume you need.

  • Count new, usable emails and phone numbers
  • Compare results across your target markets
  • Review response time and cost per result
See email and business-phone pricing
Free plan20 emails + 5 business phonesTry for free

Waterfall Enrichment API FAQ

What to know before you start.

How the waterfall works, what you can request, and how it fits your CRM and website.

Your next conversation starts here

Find the contact details missing from your pipeline.

Try for free